Contract of Carriage

Select the appropriate logo for information on United Airlines' and American Airlines' policies regarding Contract of Carriage.

Our Partners' Policies

United Logo  Visit United Airlines Website

American Airlines Logo  Visit American Airlines Website

Additional Information

Customer Service Plan

Tarmac Delay Contingency Plan

Carry-on restriction: powder-like substances

For international travel to the U.S., powder-like substances over 12 oz. / 350 mL should be placed in checked bags. Powders over 12 oz. / 350 mL in carry-on bags may be prohibited. Effective June 30, 2018.

There are some items that can only travel in your carry-on bag (and some items that must be checked). Make sure you know where to pack these restricted items – and if you can carry them on. For more information go to: